Frequently Asked Questions
Customer ServiceIf you have questions or need assistance placing your order, our knowledgeable and friendly Customer Service team is here to help! Reps are available Monday – Friday from 8a.m. to 8p.m. EST. Call toll-free at 844-334-8989 or email cs@geiger.com.
Credit card purchases can be made through our secure checkout using Visa, MasterCard, or American Express. Please be sure to complete all necessary information. Charges on your statement will appear as “Geiger Catalogs.”
If you prefer, you can also order by phone by calling Customer Service at 844-334-8989.
Your order will be delivered to the conference location you selected at checkout. Goods will be distributed at that time.
Merchandise pricing does not include tax. Taxes will be applied to your order total appropriately based on your state and local laws.
On the log in screen, click on “Forgot Password”, enter your email address that you use to log in, and we will email you with a new temporary password. After logging in, we recommend you change your password to a new easier to remember password through the My Account page.
You can update your password at any time through the My Account page by selecting Change Password.
Geiger employs a 128-bit Secure Sockets Layer (SSL) technology that encrypts all of your private information during account maintenance and order processing. Enforcing PCI Compliance ensures that your credit card information is encrypted and kept private. The security of your account also depends on keeping your account password confidential, and you should not share your account name or password with anyone.
The following browsers are compatible with this store:
Internet Explorer version 11 and above. Latest versions of Google Chrome, Firefox, Opera, and Safari.